I customized a small Zero and within minutes wanted to change the color. I emailed Rickshaw immediately, and the next day I was notified that my original bag was already finished and would be shipping out - but that if I didn't like it, they would indeed take it back and exchange for the color I'd requested in the second email. Well, I did not like that first color, and (as another reviewer mentioned) the strap was ridiculously short for this 5'6" woman. I sent it back and configured a new bag, requesting a longer strap. Rickshaw assured me this could be done. I ended up customizing the solid reflective exterior (a nice herringbone look), with the "Rain" tweed interior - which is grey, not pale sky blue as it looks online. This bag reached me in less than a week, and it's a sturdy, lightweight, capacious bag. However, despite all the strap discussions, they sent me the standard-length strap on this one, too. We are working to solve that, but it is a minor niggle. I transferred all of my handbag gear from a leather satchel to the Small Zero, and the wider strap and lighter weight of the Rickshaw bag makes it much more comfortable to carry. I wish the solid reflective did not cost quite so much! I also wish you could order custom Strap Pads to match the exterior of the Zero.
Ordered a custom small Zero, not only is it even better quality than I imagined, but the front pockets and the internal drop pocket (an optional addition) hold everything I need on my daily commute to and from work. I'm diabetic, so I have to carry around a few extra things, but I can stash a phone charger, full insulin kit/meter stuff, lunch, my wallet, and my phone, in this bag and still have room to spare.
For being the small size, it's really, really useful. I love it!
The small Zero Messenger bag is hardly small. The capacity is quite large and the added zip pocket organizer really keeps the bag clutter-free.
I am impressed how well made the bag is made. The stitching is well done and the design is really well thought out. I use the bag daily and the bag shows no sign of wear and does not pill.
I enjoy the hands-free grocery shopping experience and by wearing the bag cross-body style, it does not strain my back.
I highly recommend this bag!
I got the small zero because my mini zero couldn't fit all the extra stuff I carry in the winter. As with the mini, I can't think of any complaints. I love rickshaw bags because while the bags are plenty durable, they understand that your average city dweller doesn't need to have a bag made out of military spec materials and used car parts. It's just the perfect balance between weight, functionality, durability, size and flexibility. The reflective tweed is remarkable stuff, the x-pac will keep things dry for a long ride in a downpour (I've tested it), and despite what these guys are advertising, the small zero messenger bag is actually a comfortable fit for an 11 inch macbook air and a tight fit for a retina 13 inch macbook pro (the macbook pro is pushing it for everyday use, but it works with room to spare). You should get one.
Best bag ever. I've got one of the large messengers which is awesome for when I want to take my daughter swimming say, plenty of space for shoes, towels and spare clothes, but I wanted a smaller bag for commuting to work with, the small bag is just the right size, it'll fit wallet, sunglasses, lunchbox, ipad and a bit of room for the odd bits besides. It definitely takes some conscious packing sometimes to fit all my stuff in, but it means it's always light, comfortable and looks great.
I went for tweed outside and laser yellow inside, great combo, love the inside being so bright you never lose anything. Quality product, love the eco side of production, already thinking that I know I don't 'need' another but definitely want another. Postage to UK was reasonably quick too.
I bought this bag because I wanted a break from lugging my full-size chrome backpack. That bag is more than capable, but I wanted to be able to haul my daily essentials and still be able to bike straight to after-work social events without looking uncouth. Something durable, waterproof and yet trim and professional. A tough combo, i know.
A couple weeks into packing the small zero, I'm conflicted. Materials, construction, fit, overall appearance, i give an A plus! I've got the graphite tweed exterior with a waterproof x-pac liner, and damn, it's a nice package. It's tough, prim and proper with a neon yellow soul, nothing not to like.
OK, maybe one thing: I can't fit much into it. I know I wanted something compact, but it's so hard to gauge carrying capacity from an online pic. Everyone's got a unique requirement, but here's my own carry that ended up being too much for this bag: folded shirt and pants, two cans of soda, shorty u-lock, mini bike pump and patch kit, tupperware lunch. I thought it was a pretty normal load, but nope. And of course forget bringing anything extra home. This is a strictly minimal situation.
It's my fault, of course, for miscalculating the bag's volume via an online photo, and I'll continue to use it on light-carry days, but long story short: if you're looking for a versatile, everyday hauler, get the medium. You'll appreciate the extra space for sure.
Holy cow, I've had this bag for a few days now and it's living up to all of my expectations. The design is simple and sleek, the strap is super comfortable and the bag sits well when I wear it cross body or just over one shoulder. I also got the add-on buckles for extra security and DIY'ed a piece of velcro onto the flap to act as a silencer (if you need the bag to be quiet sometimes).
Great bag, but the strap was just too short for my ample frame. Called the Rickshaw rep and a longer strap is on the way. But would have been easier to have that option up front when I customized the bag. AND it would be awesome if you could either add a handle to the Zero, or add a fixed (not swivel clip) option to the Commuter series. A small iPad Commuter with a fixed strap would be optimal!