Allen Slichter – Verified Buyer
My Dell Vostro laptop doesn't fit in the laptop sleeve. I should have gotten a bigger bag. I thought I'd like the shoulder strap but it is not a friend of a neat shirt or jacket. I'm afraid it's not working for me! Not really your fault. I'm sure I can find a good home for it, just not mine.
Ronald Saxer – Verified Buyer
I really like the design and quality of this, and other Rickshaw bags...this is my second purchase. What I don't like is that this is designed for MacBooks rather than laptops. 15" may be the most popular MacBook size, but the most popular laptop size is 15.6". Would it really have been that hard to make the sleeve big enough to fit that size?
It's a little sad, but that .6" will prevent me from recommending this bag to my friends or coworkers. Maybe I'll get lucky and find a someone, with a MacBook, that needs a new bag.
Hoytholomew. – Verified Buyer
This bag was way too complicated for me. If you carry LOTS of stuff, and need tons of pockets for all sorts of things, maybe it's right for you. My needs for space are relatively modest (laptop, book, notepad, gym shorts/shoes, u-lock = maximum cargo) and this was overkill for me.
I'm a commuter by bike, so I was in the market for a commuter bag for biking. I think this is a poor choice for a biker for various reasons. The strap is pretty complicated and I didn't find it easy to adjust. It also wasn't possible to get the length right -- I'm a skinny dude, and at the shortest length of the strap I could get, the bag still flopped around on my lower back (with a cross-strap). I think for ergonomics and comfort it should sit in the middle of your back. A bag like the rickshaw zero bag is more suited for that position.
I decided instead that a bag with two straps was healthier and easier to ride with.
The fact that the bag is waterproof and has a reinforced heel were selling points for me, but I had to bring it back cause it was driving me crazy to ride with, and was overkill in terms of pockets/features/size. It's a high quality, lovely bag but I'd recommend checking it out in person first and working out what you usually carry.
The bag is absolutely gorgeous. I love all the fabrics and laptop sleeve is great. The front pockets are well thought out. The outside water bottle pockets are brilliant.
Now for the complaints. The bag isn't big enough. Put in a laptop and a power cord and there is almost no room left. It doesn't expand. Also, the straps to keep the bag closed are so short that with a few things in the bag they won't expand enough to easily clip with pulling hard. That is silly.
The main shoulder pad is comfortable but is always twisting around. I find that odd. I have had two other well made bags and those never had the pad flip over. This one does all the time.
Lastly the metal buckles where the strap clip are strong but noisy. If I set the bag in the car - the metal on metal constantly rubs and makes noises.
So all in all when I only have a small amount of stuff to take I love this bag. If you carry a laptop, power cord, and maybe a pad of paper and two power bars then your good. Forget putting any clothes or other bulky thing in here and the straps certainly won't close when it's full.
BGP – Verified Buyer
Nice quality with lots of great features ... love it.
I think you can improve the design of the adjacent pockets for wallet, phone, pens, etc. Kinda broken-up and all over the place. Never quite sure where I put things. Would be better to centralize one compartment to make it easy to find things.
I cut off the closure buckles with a razor blade because I think it makes the bag look too rough-n ready. The kinda buckles that I have on my hiking gear. Most of the time they are left undone, so they kinda just hang around and dangle. Such an insult to a nice bag. Please find a more elegant mechanism for closure. Magnets are okay, but not sufficient. Velcro a pain in the you know what.
Removable insert leaves behind the Velcro straps. Ditch the Velcro on the insert. There is no need for it. Really ... why would anybody need that ?
Size is perfect. Weight is perfect. Color selections perfect. shoulder strap perfect. Branding perfect.