DdA in Cambridge, MA – Verified Buyer
Very comfortable but do wish Rickshaw would make two sizes: the one they have AND a smaller version for petites. Though the pad essentially works and provides needed comfort, it's too long for my size. By the time I adjust my ZERO BAG strap, the pad bumps into the quick-adjust clip, it sits too far back on my shoulder, and frequently slides backwards. A little resizing lengthwise -- and/or -- making the velcro fit more attractively over the quick-adjust clip would be a greatly appreciated improvement.
Evan Pomerantz – Verified Buyer
I found this to be a hassle to say the least and plan on returning it soon. I couldn't use the adjustable strap when this thing was on. It caused too much friction and the strap wouldn't budge making it difficult to get the bag snug for when I was ready to ride. I think there is a way to get this to work well but with this bag design it doesn't function. I would not recommend this.
Jason A Grafft – Verified Buyer
Pad is well designed and comfortable but seriously impairs the strap closure system on my medium and large Zero messenger bags.