DdA in Cambridge, MA – Verified Buyer
Very comfortable but do wish Rickshaw would make two sizes: the one they have AND a smaller version for petites. Though the pad essentially works and provides needed comfort, it's too long for my size. By the time I adjust my ZERO BAG strap, the pad bumps into the quick-adjust clip, it sits too far back on my shoulder, and frequently slides backwards. A little resizing lengthwise -- and/or -- making the velcro fit more attractively over the quick-adjust clip would be a greatly appreciated improvement.
citydog – Verified Buyer
Wow, what a difference this pad makes in lightening the load!
I have bought strap pads from other vendors before, and while they helped a little bit, they always seemed bulky and more of a hassle than they were worth. Not so with the Rickshaw strap pad! It's perfectly curved to lie flat and distribute weight, it's ventilated so you don't get sweaty, and it maintains its orientation. It has made the days I have to haul a laptop and a bunch of camera gear around much more comfortable.
Evan Pomerantz – Verified Buyer
I found this to be a hassle to say the least and plan on returning it soon. I couldn't use the adjustable strap when this thing was on. It caused too much friction and the strap wouldn't budge making it difficult to get the bag snug for when I was ready to ride. I think there is a way to get this to work well but with this bag design it doesn't function. I would not recommend this.
Esther Y – Verified Buyer
This is a must for the zero messenger (I have the medium). It should come standard on all messenger bags!