Brian Brennan – Verified Buyer
I'm coming from a six year old custom Timbuk2 Laptop Messenger, size medium.
It's fully awesome that the components in this bag are modular. The laptop sleeve in the timbuk2 is sewn in so when I wasn't carrying my laptop, which was decent amount of time, I was wasting about 25% of the bag's capacity. Which is a bummer.
The bag is fairly comfortable, though it'd be nice if the shoulder strap was even more adjustable. I'm short-to-average height, about 5'7", and fully adjusted the bag still hangs lower than I'd like. But that's personal preference and your mileage may vary. The timbuk2 bag was ridiculously adjustable, and much easier to make adjustments, though it'd leave you with this big stupid loop of extra strap. In that regard, this bag is better because it handles the excess strap intelligently (which is why the adjustability is limited).
I wouldn't say this bag is heavy -- it's about the same weight, if not lighter, than my old bag and it has greater capacity. Certainly if I fill it up with dense materials it will be heavy, but that's a function of the space the bag provides, not of the bag itself.
Overall, very happy with my zero messenger.
Chris – Verified Buyer
The bag looks great, it's well constructed, and it is extremely spacious. Compared to other bags its size, it's easily half the weight. Unfortunately, the strap isn't as long as I had hoped. I'm 6'5", so the top of the bag sits just above my waist. Ideally, another 6" of strap would let me rest the bag at a more comfortable hip level.
Michael McCormack – Verified Buyer
I've owned my bag for about five months now and have subjected it to a regime of daily abuse, largely because it never seemed to mind. I've packed it with 12kg of sharp-cornered contents for a two-hour walk, I've filled it with blood-dripping meat and frozen ice-cream bars, and I've lugged 50 light bulbs across a city to see what would happen.
Short version: if you're prepared to put up with a bag that can carry enough weight to bruise your shoulder, this is the one to buy. Not a single stitch had stretched after an hour with 12.5kg inside; anything organic can be wiped from the waterproof lining (an option I'd recommend highly, although cold things seem to attract uncanny amounts of condensation); huge volumes of groceries, books and work tools can be made to disappear into it. Service from Rickshaw was superb, even when an missing part of my order had to be sent to China.
Cautionary notes: don't treat the strap pad as optional if you're planning to carry heavy weights - it makes a huge difference to comfort. If you feel certain you're likely to use the drop pocket, consider getting the extra velcro pad installed and buying two of them - I'm now planning to, mostly because the large volume of the bag makes having a permanent place for small things all the more important.
Things I wish were different: only one side of the strap is adjustable. I tend to wear my bag cross-shouldered, with the flap facing in (I live in a big city, where pickpocketing on crowded subways happens.) It's extremely difficult for me (175cms, 75kg) to get the strap adjusted to a comfortable length without the strap adjuster digging into my ribs. If both sides were adjustable, it would be easy. In a really ideal world, the bag would be reversible, so my safety orange lining would be more visible to drivers and I could still turn up at clients' offices without looking like a duck hunter. By now, the only thing I miss about my 13 year old Timbuk2 is the exterior pocket that held a water bottle.
Burt Perkins – Verified Buyer
This is my first bag from Rickshaw and I'm very pleased. I had a hard time deciding between the medium and large and finally just took the plunge and customized the large messenger bag. It arrived much quicker than I expected and I immediately filled it up. The bag is very spacious and holds a ton of stuff...probably too much. It's very comfortable to carry and I've gotten loads of compliments on it. I do plan on ordering a strap pad and another large drop pocket to complete the bag. Overall....a definite win.