Brian Brennan – Verified Buyer
I'm coming from a six year old custom Timbuk2 Laptop Messenger, size medium.
It's fully awesome that the components in this bag are modular. The laptop sleeve in the timbuk2 is sewn in so when I wasn't carrying my laptop, which was decent amount of time, I was wasting about 25% of the bag's capacity. Which is a bummer.
The bag is fairly comfortable, though it'd be nice if the shoulder strap was even more adjustable. I'm short-to-average height, about 5'7", and fully adjusted the bag still hangs lower than I'd like. But that's personal preference and your mileage may vary. The timbuk2 bag was ridiculously adjustable, and much easier to make adjustments, though it'd leave you with this big stupid loop of extra strap. In that regard, this bag is better because it handles the excess strap intelligently (which is why the adjustability is limited).
I wouldn't say this bag is heavy -- it's about the same weight, if not lighter, than my old bag and it has greater capacity. Certainly if I fill it up with dense materials it will be heavy, but that's a function of the space the bag provides, not of the bag itself.
Overall, very happy with my zero messenger.
Chris – Verified Buyer
The bag looks great, it's well constructed, and it is extremely spacious. Compared to other bags its size, it's easily half the weight. Unfortunately, the strap isn't as long as I had hoped. I'm 6'5", so the top of the bag sits just above my waist. Ideally, another 6" of strap would let me rest the bag at a more comfortable hip level.
Burt Perkins – Verified Buyer
This is my first bag from Rickshaw and I'm very pleased. I had a hard time deciding between the medium and large and finally just took the plunge and customized the large messenger bag. It arrived much quicker than I expected and I immediately filled it up. The bag is very spacious and holds a ton of stuff...probably too much. It's very comfortable to carry and I've gotten loads of compliments on it. I do plan on ordering a strap pad and another large drop pocket to complete the bag. Overall....a definite win.
Tanya Bellingham – Verified Buyer
It's been awesome! So much space!! Maybe throw in an optional divider in the big pocket.