The moleskin was a VERY tight fit. I had to force the Moleskin in in and was difficult to zip with only 2 pens. The interior plastic and the cardboard used to stiffen the outer covers of the folio warped and became (and is still) deformed.
I contacted customer service at Rickshaw to see about returning the product. They could not have been LESS helpful. I received the following, telling me about HIS portfolio. What does this have to do with my problem????
1) I'm testing out My Classic Folio right now, and with four pens, there's enough room to hold other flat papers. The idea is to have a snug fit, so pens and loose papers stay in one place during transportation.
2) We don't use any adhesives in our Folio, and the plastic can be slightly misshapen by our binding process. The only thing I've found to help with rigidity is keeping the Moleskine in the Folio, and pens in each slot.
After other useless responses from customer service, I did get this "We would offer a 30% discount towards any future purchase" NO THANK YOU, I'll go back to TIMBUK2 for the quality and excellent customer service
Unfortunately, I had to click a star to continue, otherwise I would not have give this product any stars
Nick S – Verified Buyer
Loving my Moleskine Folio! Thanks Rickshaw for creating such an awesome product!
JPU – Verified Buyer
Wow, sure made things easy in the field. Note book, pencil, pen and some drawing tools all in one package. Zip it up, things are secure, protected and dry. Plan on the second one for personal use.
Also, great customer service.
Troy Hill – Verified Buyer
In this day of smartphones and tablets I still like to have a moleskine calendar. This cover gives me the option of the moleskine calendar, pens, USB memory stick, phonebook, business cards and receipts. Great product and amazingly well built.
Thomas Hardy – Verified Buyer
This is such an simple and elegant solution, but let's me downsize from a cluttered briefcase to this great portfolio that still carries everything I need for work [and weekends]. The pockets and sleeves and protection flap resolve all the issues involved.