I bought the customized version of the Commuter bag and I am extremely impressed with the quality of construction, materials and the thoughtful design. The bag stands up on its own, which is very useful for packing and taking things out. The magnetic closure that can silence the velcro patches are brilliant and work very well. I have a Macbook Air that fits into the laptop pocket nicely along with a Kindle Fire reader. The front pockets are well thought out and fit my charging accessories and miscellanea nicely.
The materials used everywhere are very ruggged and high-quality. I bought the customized version with the X-Pac material in black and I like how understated and tasteful it looks. The strap is super-comfortable and the whole back just oozes quality. I have a Baileyworks messenger bag that I like a lot and consider to be the hallmark of rugged design with quality materials; the Commuter bag almost fully matches up to it - the only difference is the use of metal hardware in the Baileyworks bag that feels bombproof compared to the plastic ones in the Commuter bag. (NB. I work with injection-molded plastics fairly deeply and well understand that they are quality materials that can outperform and cost more than comparable metal parts. However, in this application, I think the Commuter bag can improve further by using metal hardware bits, IMHO).
I like the "worry-free" warranty and the simple statement of how the company stands behind its product. Also, major plus points for manufacturing it in San Francisco. The founder's video really impressed me - he seems to be a honest person who really cares about his products deeply.
I couldn't like this bag any better! Great job.
Scott Shaw – Verified Buyer
Beautiful well made bag. Holds lots of gear and it'll get heavy if you keep stuffing it. Love that it stands up! My only complaint is the strap attachment rings are coated black and after just a couple weeks use, is already flaking off from friction in normal use. I'm already thinking what I can do to jury rig it. I might suggest to Rickshaw, either plastic clip like on my previous Timbuktu or an anodized ring in black.
Michael Tankersley – Verified Buyer
The bag was everyhing hoped for. Spacious and durable. Holds laptop safely.