Lucas – Verified Buyer
I've had my large Zero for a little over a month now, and I really like it. I use it primarily for carrying my lunch and a book to work, so I generally don't make use of the all the space, but it's great to have in case I need to pick up any groceries or other items on my way home. I especially like the little flaps on the side (you know, the ones where the strap attaches), they really help the bag conform to the contours of your back almost as if (and this will sound super corny) the bag is giving you a hug. The materials (I went with the tweed exterior and cordura interior) feel extremely durable and the sewing and construction is free from defects. The only downside is also kind of a positive, because the bag doesn't have any padding it's a little shapeless when it's empty. So that means if you're carrying something large and rigid, it can kind of dig in uncomfortably. However, if you're carrying several smaller items, it's usually not too hard to find the best way to pack them so that the bag rests comfortably on your back. The price was also a little high, but partly because I sprang for extras like the waterproof lining and the clips. Anyway, this is a great all around bag and I am extremely happy with my purchase.
elzbethj – Verified Buyer
This is a great bag! Lots of room, but really light. Looks very well made, and I love the tweed. Thanks!!
Michael McCormack – Verified Buyer
I've owned my bag for about five months now and have subjected it to a regime of daily abuse, largely because it never seemed to mind. I've packed it with 12kg of sharp-cornered contents for a two-hour walk, I've filled it with blood-dripping meat and frozen ice-cream bars, and I've lugged 50 light bulbs across a city to see what would happen.
Short version: if you're prepared to put up with a bag that can carry enough weight to bruise your shoulder, this is the one to buy. Not a single stitch had stretched after an hour with 12.5kg inside; anything organic can be wiped from the waterproof lining (an option I'd recommend highly, although cold things seem to attract uncanny amounts of condensation); huge volumes of groceries, books and work tools can be made to disappear into it. Service from Rickshaw was superb, even when an missing part of my order had to be sent to China.
Cautionary notes: don't treat the strap pad as optional if you're planning to carry heavy weights - it makes a huge difference to comfort. If you feel certain you're likely to use the drop pocket, consider getting the extra velcro pad installed and buying two of them - I'm now planning to, mostly because the large volume of the bag makes having a permanent place for small things all the more important.
Things I wish were different: only one side of the strap is adjustable. I tend to wear my bag cross-shouldered, with the flap facing in (I live in a big city, where pickpocketing on crowded subways happens.) It's extremely difficult for me (175cms, 75kg) to get the strap adjusted to a comfortable length without the strap adjuster digging into my ribs. If both sides were adjustable, it would be easy. In a really ideal world, the bag would be reversible, so my safety orange lining would be more visible to drivers and I could still turn up at clients' offices without looking like a duck hunter. By now, the only thing I miss about my 13 year old Timbuk2 is the exterior pocket that held a water bottle.
Burt Perkins – Verified Buyer
This is my first bag from Rickshaw and I'm very pleased. I had a hard time deciding between the medium and large and finally just took the plunge and customized the large messenger bag. It arrived much quicker than I expected and I immediately filled it up. The bag is very spacious and holds a ton of stuff...probably too much. It's very comfortable to carry and I've gotten loads of compliments on it. I do plan on ordering a strap pad and another large drop pocket to complete the bag. Overall....a definite win.