Andrew Lucas – Verified Buyer
I spent a LOT of time looking for a suitable bag that could be used daily, hold a 13" Macbook and later a 15" Macbook for my next laptop upgrade. It also had to be able to hold a full size A4 page to a day diary and a bunch of documents I use for on-farm visits, plus a 1 litre SIG water bottle.
I searched for an Australian manufacturer, but nothing was available that met all my needs. Either too small or massive gear bags with very little functionality. So I was pleasantly surprised to see the US's growing custom manufacturing market and the philosophy behind Rickshaw Bagworks.
One of the biggest pluses was that the Commuter 2.1 is that it stands up by itself. It may not sound important but as the bag sits on the seat next to me in my work ute/pickup it's great to be able to access everything with one hand. Plus it doesn't go flying all over the car, it just stays put.
It's really well thought out with a rear double-zip pocket able to be accessed when the rest of the bag is locked down. Speaking of that I hadn't come across the 'shhh' magnetic closing system, but with a 7month old baby at home I've been able to pack my bag and sneak out of the house in the morning without the Velcro monster waking anyone.
The carry handle is really solid and the shoulder strap also makes light work of carrying the bag as it's wide and extra padded; very useful as this thing can hold a lot and the temptation is to keep stuffing things in! Great product, great service and a really positive experience of custom manufacturing where people actually get paid properly and have good working conditions - thanks Rickshaw.
Johannes Bergmann – Verified Buyer
This is clearly a terrific bag. The construction is superb and it looks almost elegant. It holds and holds almost anything you would want. It can be an overnight bag too. I want to own it because it's so honorable a product. BUT be sure you want something this big and heavy (3.5 pounds is more than you might imagine). I think the weight is worth it because the bag is so well built and because it stands up on its own, but using it as your constant bag -- the one you take everywhere, trail, mall, movies -- is a problem because it's big.
I dream of the "one bag" but it doesn't exist. This is one of the bags you need.
Commuter – Verified Buyer
I've bought a lot of commuter bags over the years and I've finally found one that doesn't frustrate me. This bag is nice and sturdy. It holds its shape well and it's great not having that ripping velcro sound. It's comfortable to handle on the shoulders and the handle strap doesn't hurt your hand. It's heavy, but that's because you'll be able to store what you want in it. The only thing is, I wish it had an external water bottle holder. And as, a female, I wish bags wound come with thinner straps.
I bought the customized version of the Commuter bag and I am extremely impressed with the quality of construction, materials and the thoughtful design. The bag stands up on its own, which is very useful for packing and taking things out. The magnetic closure that can silence the velcro patches are brilliant and work very well. I have a Macbook Air that fits into the laptop pocket nicely along with a Kindle Fire reader. The front pockets are well thought out and fit my charging accessories and miscellanea nicely.
The materials used everywhere are very ruggged and high-quality. I bought the customized version with the X-Pac material in black and I like how understated and tasteful it looks. The strap is super-comfortable and the whole back just oozes quality. I have a Baileyworks messenger bag that I like a lot and consider to be the hallmark of rugged design with quality materials; the Commuter bag almost fully matches up to it - the only difference is the use of metal hardware in the Baileyworks bag that feels bombproof compared to the plastic ones in the Commuter bag. (NB. I work with injection-molded plastics fairly deeply and well understand that they are quality materials that can outperform and cost more than comparable metal parts. However, in this application, I think the Commuter bag can improve further by using metal hardware bits, IMHO).
I like the "worry-free" warranty and the simple statement of how the company stands behind its product. Also, major plus points for manufacturing it in San Francisco. The founder's video really impressed me - he seems to be a honest person who really cares about his products deeply.
I couldn't like this bag any better! Great job.