RAD – Verified Buyer
Ok so I thought I wrote a review but I got an email asking me to rate the bag and did not see the one I posted so I'll do it again.
Overall I really really love this bag but when it's all said and done I'll end up returning it just b/c it's smaller than the dimensions led me to think (I have a slightly smaller bag that I can fit just a bit more into) and it doesn't help that the product webpage states the dimensions are 11" H x 15.75" W x 4.75 D but customer service stated it was actually 10" H x 15.75" W x 4.75 D which while not a huge difference is still almost 10%.
I really love the attention to detail that Rickshaw has, it's has a few things missing I've taken for granted in other bags and a few "issues:
Trolley strap: basically so I can slip the bag over the handle of my carryon luggage).
Intrusion: I would also love to see the main storage compartment not "intrude" into the space for the laptop sleeve, makes it difficult to get your laptop in and out when you're carrying a near full load.
Hydration: The side mesh pockets tend to come loose if you bump/rub against anything.
Sleeve: The laptop sleeve is minimally protective (as compare to what other bags have) and doesn't seem to fit my 15" laptop (despite that it should based on dimensions).
I went for this since I thought this would be big enough and a great quality alternative to a Bedouin or Bagjack and if the size isn't a problem (and some of the issues i mentioned) this is a fantastic option. As it is I'm looking at the Checkpoint Flyer and the Mission Workshop bags.
Ray – Verified Buyer
I thought about writing a big-o bullet point review about all the features and benefits. But I think just clearly writing that this is a great bag would do it more justice. I shopped and shopped and even bought a few bags and returned them (that was a lot of and's). I came across this bag on line and I was a bit hesitant due to not being able to handle the bag live, like the others. After reading all the reviews both good and bad, It was clear the positive out weighed the negative. When also I realized I could make a color/fabric custom bag I felt better that the look would be the way I wanted it to be. The color swatch for me was spot on! The fabric portion was perfect and felt substantial (Tweed Graphite). All the pockets and organization set up appeared to be perfect for my needs. (and now confirmed) The overall quality is very impressive. As soon as I can convince my wife that I need to replace my TBk2 mini ipad bag (which now feels cheap), I'll be making another purchase! P.S. The experience and communication was great and the bag arrived on time.
Love the side pockets in this bag and the messenger bags. This was the feature that motivated me to order this bag. However, it has some critical shortcomings that will hopefully be fixed in the next version:
The top handle is off balance with the bag itself making it cumbersome to carry around that way.
When I ordered a shoulder strap I was not given a stablizing side strap (perhaps an oversight on their part).
The backpack shoulder straps are too short and generally uncomfortable. This was an issue I was concerned about when I first ordered the bag and it turned out the be the issue that caused me to send the bag bag.
Kathryn K – Verified Buyer
I looked all over for a bag for my husband. None were quite right, then I came upon the Rickshaw site after a google search. The staff were extremely helpful in getting my bag made quickly so it would ship Internationally and arrive for Christmas ( which it did ). The bag itself is fantastic. The quality is superb, the bag design is the best I have ever seen, the magnet closure feature is great. Everything about this bag is quality, plus it's understated and cool. If you're having any doubts, don't! Buy the bag...I'm a picky shopper and although we only recently purchased our bag, I can tell it will last for years if not decades. Thanks Rickshaw! Love what you're doing!