Rachael Schneider – Verified Buyer
I have many different messenger bags from Chrome to RELoad to Timbuk2, and I have to say that this is my favorite of them all!! You guys make a damn great bag!
Christopher Maddalena – Verified Buyer
I am very pleased with my bag. The sailcloth material is great for a durable waterproof bag. I bought a matching 13" laptop sleeve and a strap pad. Everything matches perfectly and feels great when carried. A lot of the little details make this bag great. The locking clasp on the strap makes it easy to adjust the strap. There is a long strip of Velcro, so the bag's flap can be secured whether the bag is stuffed or mostly empty. There are multiple D-rings on the bag for various straps or key rings. The velcro inside is great for Rickshaw's drop pockets and your own custom accessories. The bag has enough space for my Asus Zenbook, iPad, accessories, and a few days' worth of clothes for short trips.
You should consider buying the $10 strap pad for the bag. The strap is comfortable on its own, but the pad really helps. It should be included with the bag. I do not fault Rickshaw for this, though. If you don't care about a pad, it's an easy way to save $10. Letting you decide to purchase it separately goes along with the other customization options.
Bill D. – Verified Buyer
I ordered a customized Medium bag and I've had it for a couple of months now. I'm very happy with the fit, finish, and looks of the bag overall. I got mine in black waxed canvas, and the only downside I see to that is that the canvas tends to pick up lint, unlike ballistic nylon. The bag fits a 13" MacBook, iPad Air, coffee thermos, a couple of small notebooks, and a sunglasses case with no problem at all.
My two suggestions to Rickshaw would be to add a second strip of velcro at the bottom of the drop pocket; I've found that if it's loaded with stuff it tends to pull the top of the bag opening downwards. The other suggestion would be to move the main strap quick release from over the left shoulder to under the right shoulder so that it's more accessible and so that a strap pad will go all the way over my shoulder (I tend to wear my bag high on my back). Maybe I'm just used to my old TImbuk2 but it would be a lot easier to get to under my right elbow.
Overall I'm very happy!
viva_jiro – Verified Buyer
The sail cloth is rigid and flat at first, but as you use it the diamond texture comes out especially after use in the rain.
I ordered the Graphite Tweed Medium Zero Messenger, with a burgundy interior. A disclaimer to this review: I've been using it as a combination purse/rucksack, and not really for its intended purpose as a 'bicycle' messenger bag. :)
First off, it's a nice bag, and VERY spacious -- once I'd started putting things into it, it expanded. A lot. It was much larger than I had anticipated when viewing it online, even with the measurements.
It makes a great duffel-substitute; it will easily fit a laptop, bag lunch, bottle of water and a light jacket. It’s a bit large to use on casual trips to the store or for a brief outing, but it's going to be great, next time I have to take a flight. ("What? Just one carry-on allowed? No, no, this is my PURSE!")
However, be careful if you're wearing a sweater or similar fuzzy or knitted fabric. Unless you fold the top under, I learned the hard way that the velcro WILL catch on your clothes -- I snagged one of my sweaters that way. It can be a little awkward, if you're trying to hurriedly reach into the bag and still avoid the velcro at the same time. Some people may not have issues with it, but I always do, perhaps due to the fact that during winter I wear mostly wool and (oh no!) chenille. An option to replace the Velcro with a buckle or snaps instead would be great.
One last semi-complaint is about the tweed. It's mostly my fault; I neglected to scotch-gard it. I am beginning to notice a few snags and a ‘fuzziness’ to it, which will happen if you rub against a woven fabric long enough, or when it scrapes up against things. I'm very hard on my bags, dropping them on the ground, and hanging them wherever, and I should have considered this before purchasing 'spot-clean-only' tweed. It does, however, give it a very nice, polished (dare I say professional?) look.
All in all, I would buy it again, although in retrospect I should have thought more carefully about the fabric and size. The next Rickshaw bag I get will probably be nylon, and I'll retire the tweed to just make an appearance on dressier occasions. :)