Lori Dobbins – Verified Buyer
Adding comfort to the bag makes buying the strap pad well worth the price. It allows me to carry even heavy loads with comfort. I am glad I added this.
Josh – Verified Buyer
I wish there was a "grippy" material on the inside to make it stay in position.
SO worth the price for this optional shoulder pad, especially if you tend to load up your bag with lots of heavy things. I got this for my Medium Zero, and it feels so comfy when I wear it. My messenger tends to get quite heavy with notebooks, a MacBook Pro, and my iPad (among other random things). After a long day, the cushioning from the shoulder pad helps offset the weight of the bag pulling down on my shoulder.
Charlotte Deng – Verified Buyer
Very glad I got one of these. Perfectly compliments my Medium Zero bag. Very comfortable.