I have had this bag for about a year and a half and use it every day. The bag still looks brand new. There are no signs of wear, Velcro, zippers and elastic are still working great like they did the first day. I am a very organized person and all the organization compartments on this bag are great and never get in the way! I would highly recommend this bag!
Byron Roush – Verified Buyer
Love the bag. Looks great and has plenty of storage. I don't like the quick adjust shoulder strap though, it comes loose too easily, I prefer to keep the length fixed.
ophiesay – Verified Buyer
A great all-around bag. The real standout feature of this bag is that it keeps its shape with or without my laptop in it. I have owned many a messenger bag that get all floppy and then sit funny on my back. With the Rickshaw bag, it sits on my back/shoulder comfortably in the same way regardless of what is in it.
Also the hardware doesn't dig into my shoulder, it lies flat again my shoulder area and is barely even noticeable. I've had it for over 6 months now and it still looks new.
Jordan Farrell – Verified Buyer
I absolutely love my Commuter 2.1 Laptop Bag! I fancy myself to be a bit of a bag connoisseur, and my Rickshaw is the best bag I own. By far. The pockets are wonderful. But the two real reasons I got the bag were for the "SHHHHHH" strips and the fact that it stands up on its own. As a graduate student and soon to be person with a career, these are details I valued.
I rated this bag a 4 and not a 5 because the pockets on the sides are a little smaller than I expected. Also, the main compartment of the bag is not as spacious as I thought it was going to be. What makes this bag spacious is not the size of the main compartment but the strategic placements of pockets. The way they turn the front two pockets into six pockets is absolutely brilliant. And the portable office in the back of the bag is great.
I would highly recommend this bag to anyone...and particularly to you if you are reading this review. Get the bag. My guess is that you will be glad you did.
Professor Tom – Verified Buyer
I almost checked "too small" under cons, but decided that the issue may be me and not the bag. When I have my laptop and some files in the bag, it's a squeeze to get my lunch box in there too. I'd like another inch or two in depth (i.e., back to front, not top to bottom). So there's a bit less room inside than would be optimal for me ... but others may not have that problem.
Other than that, I love this bag. I'm a professor and not a bike courier, so I needed something that had extra pockets, pen loops, a handle, etc. but STILL was waterproof, over the shoulder, etc. This bag really hits the sweet spot. The design is spot on. I love how it stands up. The fabric feels a bit thinner and lighter than other courier bags I've owned, but again, since I'm not actually a courier, I don't think this is a problem. And "a bit thinner and lighter" doesn't mean "TOO thin and TOO light." I think this will be totally waterproof and sufficiently rugged for the amount of abuse I'm going to give it.
All in all, this is the best courier bag I've owned/tried. Nice job, Rickshaw!