This is my second Rickshaw Moleskine folio. My first was the classic. My most recent is the Smartphone version. I purchased a black waxed canvas folio and it looks and feels great. I use the smaller Moleskine journal - not the large - and it fits perfectly - along with my phone, pens, business cards and assorted papers.
Don't use the large journal - you will never get it closed.
Great purchase that I recommend to anyone.
The moleskin was a VERY tight fit. I had to force the Moleskin in in and was difficult to zip with only 2 pens. The interior plastic and the cardboard used to stiffen the outer covers of the folio warped and became (and is still) deformed.
I contacted customer service at Rickshaw to see about returning the product. They could not have been LESS helpful. I received the following, telling me about HIS portfolio. What does this have to do with my problem????
1) I'm testing out My Classic Folio right now, and with four pens, there's enough room to hold other flat papers. The idea is to have a snug fit, so pens and loose papers stay in one place during transportation.
2) We don't use any adhesives in our Folio, and the plastic can be slightly misshapen by our binding process. The only thing I've found to help with rigidity is keeping the Moleskine in the Folio, and pens in each slot.
After other useless responses from customer service, I did get this "We would offer a 30% discount towards any future purchase" NO THANK YOU, I'll go back to TIMBUK2 for the quality and excellent customer service
Unfortunately, I had to click a star to continue, otherwise I would not have give this product any stars
Received my custom bag a few days ago, and am now determining exactly what I need to put into it. It is precisely the color combination I selected, and has the internal features as described. I have planned to use it with the Moleskine folios that come two or three per pack. If only Moleskine can be used, so much the better. They are the best, and so is this folio...after all, it is the Moleskine Folio.
Having a firm like Rickshaw that is exceptionally customer-responsive is very pleasing.
I will be your customer again, and soon.