Michael Drager – Verified Buyer
I ordered my first bag and overlooked the trim color selection I had made. My bag arrived with pink trim and I was disappointed because I wanted red. I contacted customer service and before I shipped my bag back to them, they had one made and out the door. That act of goodness proves they care about people on top of having a superior product.
This bag is the most logical and functional bag I have ever used. It is well thought out in quality, style and function and it is appreciated.
Thanks again for a great shopping experience and a great product!
Sid – Verified Buyer
Very spacious bag, with a large main compartment, and plenty of smaller pockets.
Biggest draw is the option to fasten the cover with either by velcro (more secure, but less accessible) or by magnets (less secure, but more accessible).
james duane – Verified Buyer
I was expecting a smaller bag in that it is too big for the basic materials I generally carry with me on a daily basis. I carry a laptop (MacBook Air) or an iPad, some pens, 2 phones (iPhone & Blackberry), cables (which may soon be removed from the bag), and a writing pad or Moleskin notebook.
I would hope the next iteration at least allow for the bottom of the bag to fold. This will allow some flexibility for people who carry less than what the bag can actually carry, to flatten it a bit.
The colors I selected are vibrant. But I didn't know about the red colors in the zipper pulls or the handle. It's heavier than I expected but given the quality of the material and the bindings, it's about normal.
Carrying it around, it has survived some good downpours, frigid weather and blowing snow. I wish the strap was longer to fit over my head and heavy coats. But that will change as the weather changes.
Overall, I'll give it a three star rating for now, but that may change as I use the bag.
J. Marc Gagnon – Verified Buyer
Overall, I have been very impressed with this product. It is clear that we are talking about a product which is built with care and good material.
However, the main reason why I purchased this product is that I wanted a bag which could withstand Canadian bad weather, read: blowing rain and snow. This is where an important design flaw became obvious the minute I used the shoulder strap. This strap pulls on the sides of the bag and opens a hole at each end, which means that unless there is no wind at all, snow and rain will find its way in the main section of the bag which has no water proof zipper. So much for the advertising about its capability to face the elements!
The other nuisance is that if you use the handle to carry the bag, you will not be able to carry it with the nice color of your cover on the outside. This is because the handle is attached on the inside and the weight of the bag will make it pivot toward you and it will hit your legs as you walk. I chose the color of the cover to reflect the sun so that the content of my bag would not suffer from overheating in the summer. I will not benefit from that as I will have to walk with the black side on the outside.
So, while I enjoy my new bag for its overall practicality and good material, I am quite disappointed with those two design flaws which make the bag extremely expensive, as in the end, it offers no better protection against the elements than the competition. The reason I paid big money is because I wanted to be above the competition in rain and snow.
Nabil Saleh – Verified Buyer
I use this bag for absolutely everything. There's a special place for everything you need (plus some stuff you didn't think you'd need). My favorite feature has to be the velcro/magnet close option. I prefer the magnet side because it's just as sturdy of a hold, but less noisy. I will continue to buy Rickshaw bags for the exceptional handmade quality.