Joseph Clinton – Verified Buyer
Not sure how to use the small shoulder pad. Can be light or on the heavy side depending on how and what you pack it with. Outstanding bag but I may need to get the compact one to keep me from over stuffing it.
Michael Drager – Verified Buyer
I ordered my first bag and overlooked the trim color selection I had made. My bag arrived with pink trim and I was disappointed because I wanted red. I contacted customer service and before I shipped my bag back to them, they had one made and out the door. That act of goodness proves they care about people on top of having a superior product.
This bag is the most logical and functional bag I have ever used. It is well thought out in quality, style and function and it is appreciated.
Thanks again for a great shopping experience and a great product!