Christopher John Godfrey PhD – Verified Buyer
I have had the Sutro for about two months. Since then it had become my everyday/vacation/bike-hike pack/camera/go-to/etc. bag. It holds everything. It is extremely light and durable. I've carried it through nine cities in six countries during the past 60 days. This is my second Rickshaw bag (I also own a Commuter 2.0). I highly recommend this product.
Daniel Kempler – Verified Buyer
Pros: Very handsome; Easy to manipulate (open, close, latch, etc.). Large.
Cons (minor): (1) main compartment is very deep -- could use another pocket/zipper compartment inside; (2) the zipper pulls on the side access panel are both metal and the way it is configured, if the zipper is closed the two pull-tabs are next to each other and rattle together as you move -- sounds like something's loose! I'll probably replace one of them with a soft material pull-tab or wrap one in tape to reduce the rattle-while-you-walk.