Very disappointed considering how much money I paid. Maybe because I went double tweed + liner, but this entire bag unnaturally thick. Especially at the bottom where all the layers come together, it never feels empty. And the noise the liner makes. Very quiet crinkle my ass. Sigh. I should have just taken a day to drive to SF to see these for myself. Aesthetically, yeah tweed looks good. Buckles are nice too. Was really looking forward to getting this but now would not recommend.
Great material - feels very well-made. Love the colors. I had a Timbuk2 bag prior to this and I guess with their lining, the bag is not as flimsy and stands up on its own. I am having to adjust to this with the Rickshaw bag but other than that - so far so good!
The bag is stylish and light weight. I really enjoyed being able to customize the bag.
My only complaint is that I really wish it had a built-in zipper pocket.
Great bag and good looking too (I got the herringbone fabric). I received alot of complements from people who don't even realize it's a bike messenger bag.
The bag's design is pretty close to perfect. It's simple, functional and pretty nice looking. The construction is clearly pretty sturdy. I really like the performance tweed and the waterproofing is a huge deal when biking in the rain with a computer and important papers.
My only complaint is that I found a manufacturing defect--- a seam was missed --- and the return process has been rather slow. I guess that's to be expected with a custom made bag, but some communication during the process would be nice, e.g. an email that they received my return, or that my new bag was in progress.