Love the side pockets in this bag and the messenger bags. This was the feature that motivated me to order this bag. However, it has some critical shortcomings that will hopefully be fixed in the next version:
The top handle is off balance with the bag itself making it cumbersome to carry around that way.
When I ordered a shoulder strap I was not given a stablizing side strap (perhaps an oversight on their part).
The backpack shoulder straps are too short and generally uncomfortable. This was an issue I was concerned about when I first ordered the bag and it turned out the be the issue that caused me to send the bag bag.
Anthony Hyun – Verified Buyer
Overall I'm a fan of this bag. It holds everything I need (Laptop, documents, notepads, books) in a fairly compact package. The quality of the bag is very good. It feels like it will last a lifetime of use without breaking. The downside for me is that with that quality comes a very heavy bag. When it's loaded up with all my stuff it can be a pain to have all that weight on one shoulder. Lately I just carry it more like a briefcase and it has served me well.
I've also purchased a Medium Zero bag for the days when I don't need to carry so much stuff. My advice is buy both bags.
Dawn Hollowell – Verified Buyer
I have had what seems like millions of bags throughout my career and this is the absolute best bag I've ever owned. It is roomy and fits my laptop, files, notebook, phone, cords/cables along with a small clutch. Even with all this stuff in the bag, it is not heavy and does not feel uncomfortable to carry. I think this is a result of the amazing and innovative strap. The padding is in all the right places and the strap can be comfortably configured to be worn over the shoulder or cross body. The best part of the strap is the auto-adjustment feature. While I am wearing it either over the shoulder or cross body, I can easily adjust the length without taking the bag off or even missing a step. You will not be disappointed in this bag.
Pattie Covert – Verified Buyer
My frequently-flying guy likes how the bag rests against his back, instead of weighing down his shoulder. He also thinks the tweed fabric is classy yet durable.
He also appreciates the "Shhhh" magnet tabs that mask the velcro patches—who wants to be the dude interrupting a presentation with a "crrrrrrunch?" Plenty of pockets, all thoughtfully placed and sized, too.
One request—add a strap to connect the bag to rest securely on a carry-on while it's being pulled through an airport?
5/5 stars for this bag. I'm already thinking of who will be my next Rickshaw bag giftee!
Andrew LaPlante – Verified Buyer
Couldn't be happier with the purchase. Customer service was wonderful. Very communicative and informative. Living nowhere near SF (I live in CT) so I couldn't go and actually look at the materials in person made me anxious but all those concerns were put to rest the second I opened the box and saw the bag. The Performance Tweed is more attractive in person than I thought it would be and it blows me away that it's made from recycled plastic.
The bag is really the perfect mix of function and look. It's design was very well thought out and is just plain smart. Tons of pockets for organization but also a good amount of open space in the main compartment. The strap is ridiculously comfortable and super easy to adjust even with the bag stuffed.
A+++. I would recommend Rickshaw in a heartbeat to anyone looking for a great looking and functional messenger bag made by a fantastic company.