Eric P – Verified Buyer
Overall, I love my Commuter 2.0 Laptop Bag. I like lots of pockets and places to put stuff, in addition to a space for my Mac, and this bag has more than enough pockets to suit me.
The sleeve for the computer itself is quite secure and padded, and gentle on the surface of the computer.
I really love the magnetized bag flaps, which mean you don't have to manually lock the flap closed, or listen to annoying Velcro ripping.
My only wish is that the bag were a little lighter. It's not heavy, but it's not as lightweight as I think they could make it, if they tried harder.
Would I buy a Rickshaw again? Yes, no doubt. Their customer service is great, btw.
Ray – Verified Buyer
I thought about writing a big-o bullet point review about all the features and benefits. But I think just clearly writing that this is a great bag would do it more justice. I shopped and shopped and even bought a few bags and returned them (that was a lot of and's). I came across this bag on line and I was a bit hesitant due to not being able to handle the bag live, like the others. After reading all the reviews both good and bad, It was clear the positive out weighed the negative. When also I realized I could make a color/fabric custom bag I felt better that the look would be the way I wanted it to be. The color swatch for me was spot on! The fabric portion was perfect and felt substantial (Tweed Graphite). All the pockets and organization set up appeared to be perfect for my needs. (and now confirmed) The overall quality is very impressive. As soon as I can convince my wife that I need to replace my TBk2 mini ipad bag (which now feels cheap), I'll be making another purchase! P.S. The experience and communication was great and the bag arrived on time.
Love the side pockets in this bag and the messenger bags. This was the feature that motivated me to order this bag. However, it has some critical shortcomings that will hopefully be fixed in the next version:
The top handle is off balance with the bag itself making it cumbersome to carry around that way.
When I ordered a shoulder strap I was not given a stablizing side strap (perhaps an oversight on their part).
The backpack shoulder straps are too short and generally uncomfortable. This was an issue I was concerned about when I first ordered the bag and it turned out the be the issue that caused me to send the bag bag.
Anthony Hyun – Verified Buyer
Overall I'm a fan of this bag. It holds everything I need (Laptop, documents, notepads, books) in a fairly compact package. The quality of the bag is very good. It feels like it will last a lifetime of use without breaking. The downside for me is that with that quality comes a very heavy bag. When it's loaded up with all my stuff it can be a pain to have all that weight on one shoulder. Lately I just carry it more like a briefcase and it has served me well.
I've also purchased a Medium Zero bag for the days when I don't need to carry so much stuff. My advice is buy both bags.
Dawn Hollowell – Verified Buyer
I have had what seems like millions of bags throughout my career and this is the absolute best bag I've ever owned. It is roomy and fits my laptop, files, notebook, phone, cords/cables along with a small clutch. Even with all this stuff in the bag, it is not heavy and does not feel uncomfortable to carry. I think this is a result of the amazing and innovative strap. The padding is in all the right places and the strap can be comfortably configured to be worn over the shoulder or cross body. The best part of the strap is the auto-adjustment feature. While I am wearing it either over the shoulder or cross body, I can easily adjust the length without taking the bag off or even missing a step. You will not be disappointed in this bag.