Audric Kim – Verified Buyer
I have nothing but positive things to say about my customized large zero messenger! I purchased the X-Pac Yellow bag and it is absolutely fabulous in wet weather. I use this to carry everything from my laptop to and from work, my iPad2, clothes, and even my DSLR! I can't wait to pick out my next Rickshaw bag. Thanks guys!
Mike Daniels – Verified Buyer
It's great. I love it and it fits snugly round the body - I like the way the shoulder strap joins the bag at the sides rather than a buckle on top :)
Aireanne Hjelle – Verified Buyer
I love this bag and use it everyday--my one complaint is that there has been some wear and tear on the outside corners.
ChiTown Triathlete – Verified Buyer
I ordered the Large Zero a few months ago and wanted to give it a real world test commuting on the train and bike to/from work, home and the gym before writing my review.
I bought the bag for commuting to work and the gym and I'm a triathlete with A LOT of gear to haul. I'm 5'2" so I was a bit concerned that the bag would overwhelm me but that's not the case at all. I can pack it to the gills with (get ready for this): enough gym gear for my 2-a-day workouts (bras, tops, pants, socks), office clothes, lunch, work files, glasses case, large wallet, phone, ipod, large sport watch, flip-flops, running shoes, dress shoes (both 6.5m women's), jewelry and some other odds and ends. I've even crammed my bike helmet in there with ear muffs, gloves and a scarf. It really holds that much! And, it's still comfortable to ride to work -- I bought the extra cross strap so it doesn't shift at all. Even with it fully packed, I kinda forget it's there on my ride into work. I should note that the extra buckles on the front flap are the saving grace for stuffing it that full.
Sometimes the padded shoulder strap moves too far to the end of the shoulder strap but that's probably because I'm on the shorter side so the shoulder strap has to be adjusted close to the shortest option and the buckle pushes the padded thing to the end -- nothing new for me there and I'm sure I can readjust the padded thing over the buckle once I find the perfect sweet spot for the shoulder strap length.
The bag itself is extremely well constructed and really sharp looking. I got the grey waterproof sailing cloth for the external and a bright pink for the internal. I opted to not get the waterproof lining due to the waterproofed external fabric although I bike in all kinds of cruddy Chicago weather. So far, the bag has kept everything as dry as a bone even in a bad storm. I ordered a reflective patch from anther vendor and had it shipped direct to Rickshaw. They did a great job sewing it on and I'm so happy to have one more bit of safety/visibility for my night rides home. Also, the bag looks brand new even after several months of hard use.
The staff is super friendly and really helpful. I had a bunch of questions while customizing my bag and Rachel responded to my emails really quickly and actually had some great tips and suggestions that steered me away from what would have been less-than-optimal choices for my purposes and suggested some materials that worked out beautifully. The packaging with the bag was pretty cute, too.
Only suggestions: (1) put the key lanyard in the deluxe drop pocket on the outside of the zipper pouch or the end of the pouch so the key can hang out while the pouch is still zipped closed -- it's kind of a pain to get to) and (2) consider a top handle so I can grab and go without using the shoulder strap.
Thanks for a great product and great service, Rickshaw!
Brian Brennan – Verified Buyer
I'm coming from a six year old custom Timbuk2 Laptop Messenger, size medium.
It's fully awesome that the components in this bag are modular. The laptop sleeve in the timbuk2 is sewn in so when I wasn't carrying my laptop, which was decent amount of time, I was wasting about 25% of the bag's capacity. Which is a bummer.
The bag is fairly comfortable, though it'd be nice if the shoulder strap was even more adjustable. I'm short-to-average height, about 5'7", and fully adjusted the bag still hangs lower than I'd like. But that's personal preference and your mileage may vary. The timbuk2 bag was ridiculously adjustable, and much easier to make adjustments, though it'd leave you with this big stupid loop of extra strap. In that regard, this bag is better because it handles the excess strap intelligently (which is why the adjustability is limited).
I wouldn't say this bag is heavy -- it's about the same weight, if not lighter, than my old bag and it has greater capacity. Certainly if I fill it up with dense materials it will be heavy, but that's a function of the space the bag provides, not of the bag itself.
Overall, very happy with my zero messenger.