M in NYC – Verified Buyer
Stays comfortable and stable for a 25-block walk to work at top speed... or as close to top speed as you can get through Times Square.
Jonathan Huang – Verified Buyer
Thank you Rickshaw for putting up with my incessant pestering for the last 1.5 months as I've been impatiently waiting to receive my pre-ordered Graphite Tweed Commuter (something that really shows their devotion to customer service).
The bag is everything I wanted: very spacious and comfortable and lightweight considering its storage space. The build quality is extraordinary and lives up to the hype I've heard about Rickshaw products. The only con is that the bag is a little bulkier than I expected, but this is something that's to be expected considering its solid structure (something I bought the bag for). Overall great product! The fabric is very attractive and was worth the wait.
Eric P – Verified Buyer
Overall, I love my Commuter 2.0 Laptop Bag. I like lots of pockets and places to put stuff, in addition to a space for my Mac, and this bag has more than enough pockets to suit me.
The sleeve for the computer itself is quite secure and padded, and gentle on the surface of the computer.
I really love the magnetized bag flaps, which mean you don't have to manually lock the flap closed, or listen to annoying Velcro ripping.
My only wish is that the bag were a little lighter. It's not heavy, but it's not as lightweight as I think they could make it, if they tried harder.
Would I buy a Rickshaw again? Yes, no doubt. Their customer service is great, btw.
Ray – Verified Buyer
I thought about writing a big-o bullet point review about all the features and benefits. But I think just clearly writing that this is a great bag would do it more justice. I shopped and shopped and even bought a few bags and returned them (that was a lot of and's). I came across this bag on line and I was a bit hesitant due to not being able to handle the bag live, like the others. After reading all the reviews both good and bad, It was clear the positive out weighed the negative. When also I realized I could make a color/fabric custom bag I felt better that the look would be the way I wanted it to be. The color swatch for me was spot on! The fabric portion was perfect and felt substantial (Tweed Graphite). All the pockets and organization set up appeared to be perfect for my needs. (and now confirmed) The overall quality is very impressive. As soon as I can convince my wife that I need to replace my TBk2 mini ipad bag (which now feels cheap), I'll be making another purchase! P.S. The experience and communication was great and the bag arrived on time.
Love the side pockets in this bag and the messenger bags. This was the feature that motivated me to order this bag. However, it has some critical shortcomings that will hopefully be fixed in the next version:
The top handle is off balance with the bag itself making it cumbersome to carry around that way.
When I ordered a shoulder strap I was not given a stablizing side strap (perhaps an oversight on their part).
The backpack shoulder straps are too short and generally uncomfortable. This was an issue I was concerned about when I first ordered the bag and it turned out the be the issue that caused me to send the bag bag.