Christopher Boyer – Verified Buyer
I travel internationally to disaster sites for a living. My Moleskine notebook goes everywhere with me as my professional log of events, decisions, and discussions as well as my personal journal of thoughts and sketches. From the desert to the Arctic, my Rickshaw folio acts as the trusty companion and protector of my brain backup.
The options provided were exemplary, but I would add an option to be able to delete the protective flap between the notebook and pen holder side.... and maybe in the next generation an expanding model for when I am almost doen with one notebook and need to carry my reload!
Thanks for a high quality, durable, and spiffy product.
The moleskin was a VERY tight fit. I had to force the Moleskin in in and was difficult to zip with only 2 pens. The interior plastic and the cardboard used to stiffen the outer covers of the folio warped and became (and is still) deformed.
I contacted customer service at Rickshaw to see about returning the product. They could not have been LESS helpful. I received the following, telling me about HIS portfolio. What does this have to do with my problem????
1) I'm testing out My Classic Folio right now, and with four pens, there's enough room to hold other flat papers. The idea is to have a snug fit, so pens and loose papers stay in one place during transportation.
2) We don't use any adhesives in our Folio, and the plastic can be slightly misshapen by our binding process. The only thing I've found to help with rigidity is keeping the Moleskine in the Folio, and pens in each slot.
After other useless responses from customer service, I did get this "We would offer a 30% discount towards any future purchase" NO THANK YOU, I'll go back to TIMBUK2 for the quality and excellent customer service
Unfortunately, I had to click a star to continue, otherwise I would not have give this product any stars
Kelan Steel Lowney – Verified Buyer
This is super-sturdy, which I need because I take my Moleskine everywhere! I've had it for a couple of years. and it's still holding up strong. The ability to customize means that I got the coolest one possible, too.