I could not be happier. Customer service was first rate and the bag was exactly as promised... and then some!
This bag exceeds my expectations. The handmade quality comes out in every inch of this thing.
My favorite features are the silent velcro magnets and the fact that this thing holds its shape and will stay in it's upright position. It's nice to be able to set the bad down and it not tip over. Seems like a small thing but I've really noticed.
I searched long and hard for the perfect bag and I think my choice was the right one!
I Personally using this product for my daily usage. I feel very confortable. Unexpectedly all my things fits perfectly including my iPad. Its awesome product and makes my life easy for business as well personnel.
Over the years, I've gone through a lot of bags looking for a good "general use" bag. This is, by far, one of the best built, well designed, and comfortable bags I've used.
I use this bag daily. It comes with me to work, on trips, and acts as the primary home to my gear. Even though it's the "skinny" model, I can easily fit a lot in here. On a typical work day, it holds my 14" work laptop, iPad, Kindle, and Sony RX100 camera. Because of the great capacity and organization, it also easily holds all of the cables, batteries, pens, headphones, etc. that I carry.
Besides the capacity, all of the "little things" about this bag are just about perfect. Magnets holding the flap closed. The organized compartment in the back. The removable key strap able to go into either front pocket. You can tell a lot of thought and care went into the design of this bag.
FYI - An insulated 16oz Kleen Kanteen fits perfectly in the webbed side holder and small Grid-It (CPG5) fits perfectly in the back organized compartment. Those two items really rounded out this bag for me.