Kenneth Reilly – Verified Buyer
A really awesome bag that holds everything short of my 27 inch iMac. A place for everything and all really well organized. The laptop sleeve is great protection for both my MacBook Air and my iPad.
Amazing service from the Rickshaw team! Highly recommend.
Paul Sherman – Verified Buyer
Really like the bag. It's well-made, looks great and generally has enough compartments (and enough variety in the compartments) to stow away things. Three small complaints: (1) Because there are a variety of compartments and lots of loops and such, it would have been really helpful for the bag to come with a sort of checklist telling you what each particular thing is designed for; I worry that certain things may have cool functions I'm not even aware of; (2) I was amazed that there was no option to include any sort of reflective strips or tags for my bag; this seems like a no-brainer; (3) like a lot of urbanites, I have a tap-card subway pass. It would be nice to have a small zippered compartment on the outside of the bag where such a pass could go. Because of the thick waterproof lining (which I love), a pass inside the bag doesn't read. Right now, I'm opening up one of the front compartments and pulling it out of one of the zipped compartments when I need to use it, which is awkward (may switch to one of the pockets on the side behind the water-bottle holders). In any case, I'm sure your city customers would appreciate a better way to accommodate tap-cards.
John Goodall – Verified Buyer
This is a really great bag, lots of space and many pockets for organizing stuff.
Mark Feblowitz – Verified Buyer
This bag far exceeded my expectations. I had already expected a lot, from the attractive designs and large variety of colour choices, to the practical aspects, e.g., having a waterproof interior (the main reason I decided to buy it). And the construction is top quality. What I hadn't been prepared for is a back that is highly useful, versatile, and, to my surprise, stands vertically on my desk as I pack and unpack it - not something I would have expected from a messenger-style bag.
It took quite a while to pick among the colours. In fact, I'll likely purchase another, sometime in the future, just to have a couple of style statements to choose among.
Now to the versatility. The closures for the bag are an example - standard clip-straps, but also magnetic closures and velcro closures. The magnets are velcro-attached, so if you prefer, you can remove the magnets to reveal the velcro. Very clever.
As for the company - what can I say? They not only put up a great product line, but they really worked to get it to me. I an on an extended international assignment and it turned out to be difficult to sort the charging and shipping details. No worries - they made it happen, with courtesy and enthusiasm.
And they fixed a small issue. I had thought that the bag, which was advertised to accommodate up to a 15" laptop, would fit my 15" MacBook Pro. The bag itself does, but the included inner sleeve does not it's 13.5", and won't stretch to fit. As it turns out, there is a 15" sleeve, and Rickshaw have arranged for a swap. It would be good if the selection of the size of the inner sleeve was more obvious in the ordering process. But they fixed it without question, and that speaks highly of their commitment.
As you can tell, I really like both the product and the company. I will certainly be sharing my praise with friends and family (and will likely purchase more bags, as gifts.
Thanks for a great experience and a very nice product.