Sergio Martinez – Verified Buyer
All the materials seem to be very high quality, and no defects were found. The tweed fabric feels pretty durable, but not bulletproof like Timbuk2’s ballistic nylon material. Still, I’m not throwing it on the ground or kicking it around to leaving it in the elements, so I guess it will be fine. I think for most uses it will hold up reasonable well, though I wonder if the fabric my snag or tear. The tweed does look very nice and I wash my hands after eating meals before I handle it because I don’t want grease smudges to get on it. I also don’t know if this folio can only be hand washed or if it can go in the laundry machine.
While very striking in presentation, it should be noted that the folio it not evenly shaped throughout. The hard plastic sandwiched between the interior and exterior that gives the folio its shape seems to be warped and wavy. When the Folio is zipped shut and laid flat, it looks quite lumpy, even when full.
Speaking of which, for the size of the folio, it does seem like it fills up quick. With a regular sized hardcover notebook inside, there is hardly enough room to put a smartphone in the smartphone pocket and zip the folio shut. I tried and it felt like I was going to rip the zipper out. You may either want to leave your smartphone in your pocket or find another notebook to put in. I have not tried using other brand books, and I know books like the Leuchtturm and Rhodia may be different by a few fractions of an inch. I ended up using a Moleskine Volant notebook, which are the thin softcover notebook, so as to allow enough room for me to fit my iPhone and pens inside. With the folio you don’t really need the hardcover protection for your notebook since it is zipped into a protective cover.
All in all, I am happy with my purchase, though for the price I really wish that the fit and finish were of higher quality. Most people might not care that the folio appears to be lumpy; I’m a little OCD about it, but I’m probably the only one that notices. I've had the Folio for several weeks now and have noticed that the Folio it not quite as stiff and lumpy as it was since I first bought it. I’ve received several compliments about it at work, so I guess it looks fine to the casual observer. At the end of the day I bought the Smartphone Folio so I would have more accessible writing tools at my disposal than an iPad. And since I bought this I have been carrying it with me pretty much everywhere I go, so it serves its purpose.
As far as customer service goes, I accidentally placed the order for the Classic Folio instead of the Smartphone Folio online, and I emailed them over the Christmas holiday asking to change my order. They responded within two working days and cheerfully updated my order without any hassle.
It only comes in two prices, $50 for a custom BTO folio, or $60 for the ZEN model folio. I wish they had some generic mass produced models for cheaper cost. If they had a plain black or grey version, either domestically produced or imported, for $25-30, I would have bought that over a BTO version.
Christi Summers – Verified Buyer
Journal is just a little tight fitting into the folio. Can't lay anything else in with it. So I think it needs to be about 1/4 inch deeper.
Other wise it's what I expected and what I was looking for.
GINNY MAPES – Verified Buyer
Always have this with you for notes and sketches.
Darron Meares – Verified Buyer
YES! Finally something that I can use to keep my Moleskine, business cards and pens in one place! I just take this into the client meetings and I am good to go... multiple compliments from those that know Moleskine - you know those of us that use Apples in our offices, but still need to be grounded and feel the paper slide under our hand as we write!
IF this one wears out I will definitely be back for another one! I don't see that coming anything soon.
Joel Portillo – Verified Buyer
When I received my folio...it took way too many days to receive in my opinion, but well worth the wait...I noticed that the exterior was rather warped. After notifying the Rickshaw rep, I was told that because of the heat, the plastic used within the outer cover would warp a bit, but it would conform to the shape of the sketchbook once it was placed inside. She was right. Even with the warped exterior, I could still tell the quality of the make and finish of the folio was great. I love it. I only wish I could find a sharpener thin enough to fit into the case. I like to draw with colored pencils. Oh, I also love that I could get it customized in color. I went with black, because I don't like to stand out in the crowd, but maybe I'll buy a new one for my young niece who is starting on her artistic path as well. Thank you for the hard work. Thank your factory/sewing employees too. My mother was a seamstress for years and worked on a factory line sewing jeans. So I can understand the love that must go into their job as well when they make quality products. Thanks again.